
We're
committed to a gold standard of customer support. Our technicians
are equipped with the right tools and have access to all the right
people to answer questions or resolve issues as quickly as possible.
Support is courteous, hassle-free and timely.
We tailor our support specifically for
you:
- Matrix Teamwork -
Our Support and Training Departments work closely together to
deliver exceptional customer satisfaction. We coordinate and
share customer information for completeness, effectiveness and
efficiency.
- Personalized Service
- Support teams are account-specific with expertise in specific
media groups. We maintain a team approach in everything we do.
- Ongoing Call Tracking
- Use of automated tracking ensures every support issue is resolved
and nothing falls through the cracks.

For Customer Support
Customer Support Hours
Monday - Thursday 8:30 a.m. to 6:00
p.m. Eastern Time
Friday 8:30 a.m. to 5:30 p.m. Eastern Time
What to learn more? Contact
us today! |