Our Executive Team

Michael Jack, PMP

Director of Implementation and Support

As the Director of Implementations and Support Services, Michael brings a diverse mix of expertise from his background to drive success in projects and in supporting the customer. Having a passion for process improvement and integrations, Michael is always looking for a way to deliver on a customer need.

Prior to joining the management team at Matrix, Michael was the leader in the project management team, owning the new implementations of the Matrix Sales Platform and other customer projects since 2014. Before joining Matrix Solutions, Michael had spent 5 years working with TrueCommerce EDI Solutions, working on integrations and EDI solutions with customers primarily in the consumer packaged goods and supply chain industries. Prior to the experience at TrueCommerce, Michael held positions in the technical customer support and software training areas.

Michael holds a Bachelor of Science in Business Administration from the University of Pittsburgh. In addition to his degree, Michael holds the Project Management Professional certification from the Project Management institute and the Certified Scrum Master certification from the Scrum Alliance.

“Victory has a thousand fathers, but defeat is an orphan.”


― John F. Kennedy