Our Executive Team
Director of Client Services
Todd brings an expertise in managing client relationships coupled with a strong background in project management philosophies. Todd believes that it is not enough to simply answer a client’s question; rather every communication should be consultative and solution-based to ensure that long-term needs are always addressed. Todd is determined to drive customer satisfaction and efficiencies throughout the Client Services organization so that each client interaction with Matrix leaves the client feeling delighted.
Todd has 9 years of project management and client relations experience, with expertise in Electronic Data Interchange, Supply Chain Management, SaaS applications, Integrations, and Project Management. With this experience, Todd is able to drive the Client Services team in the implementation and support of smart and personalized solutions across the Matrix product line.
Todd holds a B.S. in Management Information System from the University of Pittsburgh at Greensburg and his Project Management Professional (PMP) certification from the Project Management Institute.
“Success isn’t a result of spontaneous combustion. You must set yourself on fire.”
— Arnold Glasow